Hosepipe bans are in place across parts of the UK following periods of intense heat — but what should you do if you spot a neighbour breaking the rules?

During a hosepipe ban (formally known as a Temporary Use Ban), you cannot use a hosepipe, sprinkler, or pressure washer for non-essential tasks, including watering gardens, washing cars, filling paddling pools, or cleaning windows. Breaching these rules can result in a fine of up to £1,000.

While our gardens are looking a little parched, hosepipe bans protect dwindling water supplies and ensure enough remains available for essential use.

If you spot someone misusing water during the ban, you can confidentially report them via your local water company's website. For example, Southern Water says that if you spot someone using a hosepipe to water a garden, fill a paddling pool or swimming pool, or wash a car or windows, they can be reported.

Fill out the date and time of the breach, how the water was used, and their address. You'll also need to confidentially input your own details.

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'We always aim to educate first, but in serious or repeated cases, we may need to take action if restrictions are being ignored. By working together, we can make sure there's enough water for everyone – now and in the future,' say the team at Southern Water.

Meanwhile, South East Water also encourages households to report neighbours for improper misuse.

They have explained that some people have genuine exemptions from the restrictions, and may have permission to use their hosepipe or sprinkler. This includes those with severe medical needs, commercial users, anyone on the water company's Priority Services Register, and anyone using a hosepipe for animal welfare.

'If you see a neighbour breaking a hosepipe ban, it's usually best to start by having a polite word with them. Many people simply aren't aware that restrictions are in place or don't realise the rules apply to them,' explains Robin Edwards, a property buying agent at Curetons.

'If you don't feel comfortable raising it with your neighbour or if the issue continues after you mention it, report it directly to your local water company rather than confronting them repeatedly. Do try to keep the conversation as civil as possible to avoid any unnecessary neighbour disputes.'

What is banned during the hosepipe ban?

  • Watering a garden with a hosepipe (you can use a watering can or bucket)
    • Washing vehicles
    • Cleaning surfaces, including the use of jet washing
    • Filling pools and ponds

    Check with your local water company for up-to-date information and advice.

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